Privacy Policy

Effective Date: 31 March 2025

At Mr Wolfs, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Who We Are

Mr Wolfs is a bar and live music venue based in Bristol, UK. Our website, mrwolfs.com, allows visitors to browse upcoming events, purchase tickets via third-party providers, and contact us about bookings or enquiries.

2. Information We Collect

We collect personal data when you use our contact form, including:

• Your name

• Email address

• Phone number

• Message content

• IP address

This data is stored securely within our WordPress database and sent to our internal email for the purpose of responding to your enquiry.

We also use Google Analytics to collect non-identifying information about how visitors use our site (e.g. page views, device type, browser). This information is anonymised and not linked to any individual.

3. Ticket Purchases

Tickets for events at Mr Wolfs are handled through a third-party platform, Headfirst Bristol. When you purchase a ticket via their site, they may share your personal data with us in accordance with their Privacy Policy (see section 5.1).

This data may include your name and email address and is only used to manage the event you are attending.

4. How We Use Your Information

We use your personal data solely for the following purposes:

• To respond to your enquiries via the contact form

• To manage ticket-holder communications where data has been shared by Headfirst Bristol

We do not:

• Use your personal data for marketing

• Share your data with third parties

• Use cookies for advertising or remarketing purposes

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – when you submit a form on our site

• Legitimate interest – to respond to your queries and manage event attendance

6. Your Rights

Under the UK GDPR, you have rights including:

• The right to access the personal data we hold about you

• The right to request correction or deletion of your data

• The right to object to or restrict processing

• The right to withdraw consent at any time

To exercise any of these rights, please contact us at bar@mrwolfs.com.

7. Data Retention

We retain contact form submissions for up to 12 months unless a longer period is needed to handle your enquiry. Ticket-related data from Headfirst Bristol is retained only as necessary to manage event attendance.

8. Security

We take data security seriously and use appropriate measures to protect the personal data we collect and store.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Mr Wolfs
32 St Nicholas Street
Bristol BS1 1TG
Email: bar@mrwolfs.com